Contact us

Customer service

Nashville BCycle is available for rides 24 hours a day, 7 days a week during the riding season.

Our Customer Service team is here to help with questions about passes, rides or using a station.

You can also report bike or station issues through the BCycle app.

Text or Call: 844-982-4533
Email: Nashville@BCycle.com

Text & Email Support Hours:
7 Days a week | 8:00 am-10:00 pm

Phone Support Hours:
Monday – Friday | 8:00 am – 7:00 pm

Report Abandoned Bikes

Have ideas, feedback, or partnership requests?
Nashville@BCycle.com