Nashville BCycle operates 24 hours a day, 7 days a week.
Our Customer Service Team is available to assist you at a station, with questions about pass types, rides, or your account, or to help you process a checkout fob request.
CUSTOMER SERVICE HOURS
Phone Support:
8 am - 8 pm, Monday - Friday
Text & Email Support*:
8 am - 10 pm, 7 days a week
CALL OR TEXT: 844-982-4533
EMAIL: nashville@bcycle.com
*Texts and emails received after 11 pm will be handled the following morning.